What is the warranty on The Jewelconic jewellery?

All Jewelconic pieces come with a 6-month warranty from the date of purchase covering manufacturing faults and defects, including the loss of set stones. Wear and tear, chain breakage, and tarnishing are not covered.

Is The Jewelconic jewellery waterproof?

Yes. Our pieces feature PVD coating that is 10x more durable than standard gold plating, making them waterproof and tarnish-resistant for everyday wear including swimming and showering.

Do you offer free shipping in Australia?

Yes. We offer free standard shipping on all Australian orders over $89 AUD. Standard delivery takes 2-5 business days from our Melbourne warehouse.

Can I return earrings?

Due to health and safety regulations, earrings cannot be returned under any circumstances.

What payment methods do you accept?

We accept Visa, Mastercard, Afterpay, PayPal, Apple Pay, and other major payment methods at checkout.

What is your return policy?

We offer 30-day free returns for unworn items in original packaging. Sale items and earrings are excluded. Items purchased during promotional periods are eligible for exchange or store credit only.

What is PVD coating on jewellery?

PVD (Physical Vapour Deposition) is a coating technology that bonds gold at a molecular level, making it 10x more durable than standard gold plating. Our PVD coating makes every piece waterproof, tarnish-resistant, and hypoallergenic.

How do I care for my gold vermeil jewellery?

Our PVD-coated gold vermeil pieces are waterproof and can be worn daily. To keep them shining: wipe with a soft dry microfibre cloth after wear, avoid harsh chemicals and perfumes, and store in a cool dry place away from direct sunlight.

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FREE TRAVEL JEWELLERY ORGANISER Over $200.00 spend. Limited Stock Avalible, Terms and Conditions Apply.

FREE TRAVEL JEWELLERY ORGANISER

Name: FREE TRAVEL JEWELLERY ORGANISER
Price: 24.95 AUD
Availability: InStock

$24.95

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Quantity

RETURNS POLICY
30 DAY FREE RETURNS - AUSTRALIA
Exchanges or refunds are offered for unworn items in original packaging within 30 days of receipt of your package. Refunds or exchanges are not offered on sale items.
Earrings cannot be returned due to health & safety regulations.
Items purchased during a promotional period are eligible for an exchange (where possible) or store credit only. Sale items or items purchased through a promotional period cannot be returned for a refund.
If your item has been purchased for Christmas, you will be eligible for an extended returns/ exchange policy until the 8th of January.
Please email hello@thejewelconic.com.au to initiate your return within Australia.
INTERNATIONAL RETURNS
All international return shipping costs and responsibilities fall to the customer, we recommend returning your order with a tracking number so that you are able to monitor your parcel.
The Jewelconic does not take responsibility for any parcels that are lost in transit or damaged on return to us.
The Jewelconic does not refund international tax and duties paid in the event you wish to make a return.
JEWELLERY CARE
Triple-layer coated to withstand water and daily wear. To keep your ring shining: avoid harsh chemicals or perfumes, and clean with a soft dry cloth. Covered by our 6-month warranty for material or workmanship defects.
Keep It Clean - A guide to cleaning your jewellery. Take Care of yourself, and the ones you love, with these simple care instructions. We have done the hard work for you. Each beautiful piece from The Jewelconic is triple coated in the highest quality materials, waterproof and tarnish free. To ensure your pieces are looking fine and maintaining their shine, we recommend using a dry microfiber cloth to apply only light pressure to wipe down and focus on the areas that need the most love. Always protect your jewellery from knocks, scratches, chemicals, sunlight and heat/cold to minimize these effects.
RETURNS POLICY 30 DAY FREE RETURNS - AUSTRALIA
We understand it can be daunting shopping online, which is why we have 30 day return policy, we stand by our jewellery and we believe you'll love them as much as well do.
Exchanges or refunds are offered for unworn items in original packaging within 30 days of receipt of your package. Refunds or exchanges are not offered on sale items.
Earrings cannot be returned due to health & safety regulations.
Items purchased during a promotional period are eligible for an exchange (where possible) or store credit only. Sale items or items purchased through a promotional period cannot be returned for a refund.
If your item has been purchased for Christmas, you will be eligible for an extended returns/ exchange policy until the 8th of January.
Please email hello@thejewelconic.com.au to initiate your return within Australia.